Hemi Support Notes
Details of issues raised by Discord Users
High level Overview
Deleting your enrollment and burning your token will provide the following.
[1st Stage] Delete MeID Token on all chains | From 3 days of enrolling, a wallet can firstly ‘burn’ or delete their MEID token 1st. The token was minted with a face after enrollment. {Warning , the MeID token needs to be older than 3 days to burn the token, therefore if the age of the token is less than 3 days a timer will appear}
[2nd Stage] Delete MeID Enrollment | After the MEID Token has been deleted, there will be an option to burn/delete the MEID enrollment associated with the wallet. The option to delete the MEID Enrollment will only appear once the MeID token is deleted. Important to note: If you have minted a MeID token on other chains, e.g., Polygon, you will need to burn the token on those chains, too. Switching to other chains is available on the page.
[3rd Stage] Purging account data | When stages 1 & 2 are complete, a message will appear advising to return after 24 hours, when the enrollment will be deleted from the system. The message will display a countdown. A new person cannot enrol on the wallet until the timeout has been completed. When steps 1 and 2 are complete, the enrollment and token have been deleted, and timeout [stage 3] has timed out, that wallet is no longer owned or associated with DEMOS MeID system or contract. Very Important Note: If a wallet has been tagged as a DUPLICATE, the wallet will be untagged and error removed after a peson successfully enrolls on the flagged wallet. If the person has purged their enrollment on another wallet, they can attempt to enroll on the flagged wallet.
When steps 1, 2, and 3 are complete, anyone with access to that wallet can enroll again and mint a token. It is important to note that some users may not have minted a MeID token and want to change wallets. If this is true, the person must follow step 2 to delete their enrollment.
Enrollment logic and policies
The basic principle of the Demos solution.
1 WALLET > 1 ENROLLMENT > 1 MEID TOKEN ON HEMI TESTNET PERMITTED
Duplicate Warnings | If a person is enrolled in the DEMOS system and the enrolled person attempts to enroll on any additional wallets, that wallet will be FLAGGED AS A DUPLICATE.
When a wallet is flagged as a duplicate, an error will be displayed until a user successfully enrolls on the wallet which maybe after a purge on another wallet.
Purge/Delete Enrollment | If a person decides to change wallets, please consider the following
- Burning MeID token will require 3 days timeout after activation of the delete
- Each person can only own 1 MeID token on Hemi Testnet, so it doesn’t matter how often a person switches wallets. If they mint a token, everyone will only be enrolled once with 1 MeID token.
- There are two parts to deleting your profile from Demos
--Burn MeID token if minted (3-day timeout) --Delete enrollment (7-day timeout)
When the purge/deletion has been completed, and the person must use another wallet previously tagged as a duplicate, please look at point 2 above.
The DEMOS team must assess any wallet flagged as a duplicate.
Settings Button: If the button doesn’t appear, ensure the connected wallet has ETH for transactions.
Enroll button: Users report that the button is unavailable. When a person moves their mouse over it, the button changes to yellow.
Once steps have been completed to a) burn MeID token and b) Delete/purge your enrollment the person can enroll on another wallet which will include a wallet that is tagged as a duplicate.
How to Burn / Delete your enrollment
How to connect to Hemi BlockChain
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