How to burn/delete enrollment
Details on how burn MEID token and delete enrollment (2 parts) including how to change wallets
Last updated
Details on how burn MEID token and delete enrollment (2 parts) including how to change wallets
Last updated
Burn MeID token | Token can be burned after 3 days of minting, if token already 3 days old, token can be burned immediately
Delete Enrollment | After MeID token has been burned, the request to delete the account can be made. The process will count down over 7 days. On 8th day the person must return to delete the enrollment as per the instructions below.
In summary If enrolled but not minted, mint a MEID token, follow steps below noting a MEID token has to exist for at least 3 days before burning.
Prior Checks: Ensure the wallet has ETH available in wallet to burn MeID token
a) Go to url
b) Connect the wallet that was enrolled {Onboarded}
c) Go to the ‘settings’ button and click on ‘Burn MeID’, where you will be prompted for a confirmation that you wish to delete your MeID Enrollment (step 1) . Click on ‘Yes, burn my token’. From here your wallet will prompt the person to sign a message authorising the transaction to burn enrollment.
‘settings’ will not appear unless a MeID token has been minted. [Important to note, The MeID token needs to be older than 3 days to burn the token; therefore, if the age of the token is less than 3 days a timer will appear}
d) If the wallet doesn’t have MeID tokens on other chains and deleting MeiD is successful, you will see an option to ‘Mint’ again. DO NOT MINT again unless required.
e) To complete the next stages, click on ‘settings’ then ‘Purge MeID enrollment’; a prompt will ask for confirmation from there. To delete, choose ‘Deactivate account’
f) IMPORTANT: A timeout will appear confirming the data is being deleted; return after a timeout to enroll a new person on the wallet. If a wallet has been tagged as a duplicate, the error message will remain displayed until a successful enrollment has been completed. If the connected wallet detects a duplicate enrollment in the system, the following message will be displayed: "Our records show that the biometrics associated with the connected wallet are already enrolled on a different wallet. If the biometrics have been deleted and you wish to switch wallets, a successful enrollment will clear the error message. However, if you have attempted to enroll on multiple wallets, there is a risk that the warning may not resolve."
IMPORTANT NOTE: Once the 7-day wallet enrollment timeout is over, the person can attempt to enroll in another wallet. If a wallet was tagged as a duplicate, if the person successfully enrolls in that wallet, the message will disappear. If the person has attempted to enroll in another wallet, the message will continue to display.
